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Our clients have experienced increased leads and enquiries by as much as 30%. Because we monitor your website 24 hours a day, you’ll never miss out on a chance to engage your web visitors when they need further assistance or want to set up an appointment.

By installing DriveChat, you make it super easy for customers to reach out. Generating leads online is all about reducing ‘friction’. If you make the process too difficult, your visitors will be more likely to navigate away from your site and look elsewhere. By being proactive and letting your visitors know that a real person is there to help, you’re drastically increasing your chances of making a connecting and turning that visitor into a customer.

Here’s a summary of how you’ll benefit from DriveChat:

• It lets you engage potential customers when it matters most – while they’re already on your website and ready to talk about making a transaction.
• You’ll capture leads while you’re asleep – we’ll deliver real-time interactions and personalized service when you need it: 24/7, 365 days a year.
• We’ll reduce your website bounce rates – by engaging your web visitors to entice them to stay longer and learn more, we can increase the probability that they’ll convert into a customer.
• You’ll collect valuable lead information from your website visitors – We’ll make sure that no potential customers leave your site dissatisfied.

DriveChat is proven to catalyse valuable conversations that lead to an exchange of useful information that dealerships can use to follow up.

Our Fully Managed plans start at AUD$299 per month and our Self-Managed plan is available for just AUD$49 per month. We’ll never ask you to sign a contract, so you can upgrade, downgrade, or cancel your service at any time.

You’re in complete control: Choose a pricing plan that suits your needs based on the volume of leads and enquiries that you want to receive. We work on a monthly cycle, so if you need to adjust your plan, the changes will take effect during the following month’s billing cycle.

Before we start working with you we’ll send you a questionnaire to complete. This will give us all of the information that we need to train our team and deliver remarkable customer service to your web visitors. The questionnaire includes:

• Your business location
• Opening hours
• Details about the products or services that you offer
• Unique information that we might need to better understand what you do
• What sort of questions your website visitors are likely to ask
• How you want us to respond to frequently asked questions.

We’ll also perform our own research to learn as much as we can about your business and review your website regularly to make sure that we’re up-to-date with your latest company news, products, and promotions.

We never get involved in technical discussions about your (_____), or your sales process for that matter.

We see our role as offering the best possible customer service to help your web visitors find what they’re looking for and to help you convert visitors into buyers. We’ll capture as many details as possible about their interest in your business. We’ll also be sure to record their contact information, so you can follow up however you see fit.

Absolutely. We always recommend customising your chat window to match your own website and dealership branding.

We invite you to supply us with your own custom design or if you prefer we can create a custom design for your chat window for a small fee. Please email our team at vasb@qevirpung.pbz.nh for more details.